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What’s included in the programme?

Here are the most important features of the programme that will help you become a brilliant people manager:

  •  3 one-to-one coaching sessions
  •  12 fortnightly LIVE learning sessions
  •  Bespoke independent learning to help you progress between live sessions
  •  Take part in our unique CAPE people management surgeries
  •  Your own tailored and curated library of resources
  •  12 months membership to an online community of likeminded managers that will be your support network
  •  Your own DISC © personality profile and report
  •  An opportunity to coach others who would benefit from increased self-belief

With groups of a maximum of 14 you will get the time and attention you need to excel as a confident and brilliant manager.

The return on your investment

The CAPE programme truly is an investment in yourself, in your career, in your future. The inclusive fee for the full 12 months is £1,495 + VAT, and here are the returns you can expect…

Less stress & more time

Get empowered to apply your confident coaching style with your team

An authentic approach

Make a lasting impact on your people through your authentic management style

A happy, high performing team

Manage your people brilliantly and get more out of them as a result

Improved wellbeing

A positive impact on your own wellbeing and your teams’

Clearer thinking

You’ll consciously and proactively deal with the challenges of being a manager

Get excited about managing people

CAPE is different to other management development programmes. We’ve coached people managers, we’ve interviewed people managers for our research, and we were people managers… we bring all of that to CAPE


The greatest impact many of us can have at work is in the effective coaching and leading of others. We can achieve more by leading a team than working alone. The CAPE programme enables you to share with others experiences and challenges you face and thus develop some of the essential skills of leadership and coaching. In a very practical and supportive way. I would encourage all those who want to develop these skills to take part.

Quentin Ashby
Head of People and Culture, Insites Consulting

The course helps you take the time to reflect on yourself as a people manager, take a step back and with that also gain more confidence. The course also provides tools such as a very useful coaching framework that we also put in to practice in the training.

Vincent Konings
Research Team Director

It's had a massive impact on me, I now reflect more and I'm not taking everyone's job on my shoulders. The team are more empowered, the behaviours of handing everything to me or thinking it's my problem to fix has changed. People now come with actually what they think is the answer and we agree a way forward together. When I asked for help, any personal development or career advice, Lynsey and Naomi were always right there to support me. I can't thank you both enough. This is the best course I've ever been a part of in the 23 Years I’ve been in BT.

Kate Barrow
Repair Team Leader, BT Wholesale

CAPE has been a really positive learning experience for me. Naomi and Lynsey do a brilliant job at sharing some of the practical theories around coaching and people management in an interactive, engaging way with regular discussions to ensure we can apply learnings effectively. The communication between the wider group has also been helpful and the programme has definitely enhanced my understanding and skills in this area. I have already shared learnings from this into my team to a positive reception and am planning to do more.

Josh Barazetti-Scott
Research Team Director

What we’ll need from you to make this work

So you’re not feeling overly confident now, but it won’t be long before you will be. We expect to need around 10 hours of your time each month at the start of the programme, and that’s all we ask you give us.

Once we’re six months in, the time commitment will reduce to 2/3 hours a month, enabling you to put everything you’ve learnt into action with the support of your CAPE community.

You won’t feel like you’re being lectured during any of those hours though. The programme will have an immersive, experiential feel rather than that standard “taught” approach, which is underpinned by the coaching skills we’ll pass onto you during the process.

Naomi and Lynsey do a brilliant job at sharing some of the practical theories around coaching and people management in an interactive, engaging way with regular discussions to ensure we can apply learnings effectively.’

Research Team Director

It’s an energetic process, so make sure you’re prepared to throw yourself into practical, real life situations that will be shared as we cover these topics:

  •  Coaching skills
  •  Self-awareness & harnessing strengths
  •  Identifying purpose & personal brand
  •  Emotional intelligence & psychological safety
  •  Team dynamics & preferences
  •  Motivation & empowerment influencing & positive communication
  •  Change & improvement
  •  Resilience & wellbeing
  •  Managing performance & courageous conversations

Talk to someone about whether you’re the right fit for the CAPE programme, and find out more about changing the becoming a brilliant people manager by booking your discovery call now.

Resource Centre

Download our report